Privacy Policy

Who We Are

This website is operated by Hackwell Innovations (Hackwell, LLC), a manufacturer of zipline braking and safety equipment based in Nashville, Tennessee. This policy describes how we collect, use, and protect information gathered through hackwellinnovations.com.

Information We Collect

Contact Form: When you submit our contact form, we collect your name, email address, and message. This information is processed by a third-party form service and delivered to our team.

External Forms: Some links on this site direct you to third-party form services for product registration, ordering, and questionnaires. Information submitted through those services is governed by their respective privacy policies.

Analytics and Advertising: We use Google Analytics and Google Ads conversion tracking to understand how visitors find and use our site. These services may collect data such as pages visited, time on site, browser type, device type, and general geographic location, and they record when a visitor submits our contact form after clicking one of our ads. We do not collect personally identifiable information through these services.

How We Use Your Information

Information collected through the contact form is used solely to respond to your inquiry. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

This site relies on third-party services that may process data on our behalf: FormSubmit for contact form delivery, JotForm and Google Forms for product registration and ordering, Google Analytics and Google Ads for site measurement, Google Tag Manager for tag delivery, YouTube for embedded video, and Cloudflare for hosting. These services are used solely to operate the website and respond to inquiries.

Cookies

This site sets cookies through Google Analytics and Google Ads. These cookies help us understand site usage and measure whether our advertising is working. They do not contain personally identifiable information. You can control or block cookies through your browser settings, and you can opt out of Google Analytics specifically using Google’s browser opt-out add-on.

Contact Us

If you have questions about this privacy policy or how your information is handled, contact us at:

Hackwell Innovations
Nashville, Tennessee
(615) 997-0070
Contact Form